How do I cancel a reservation?
Hotels Etc. reservation cancellations are handled by the reservation department associated with the booking engine used to make your reservation.
Cancellation and modification policies vary by hotel, travel provider, and reservation type. Before completing your booking, be sure to review the cancellation terms and conditions displayed for the specific property or travel offer.
If you need to cancel or modify a reservation, contact the reservation department using the phone number provided in your reservation confirmation email. The reservation department will assist you with eligible changes based on the provider's cancellation policy.
The Hotels Etc. corporate office does not process reservation cancellations or modifications by phone. If you need help locating your reservation department contact information, please email support@hotelsetc.com.
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