Is the cardholder the only person who can use the card?
Hotels Etc. memberships may also be used by your spouse, subject to the terms of the participating travel or discount provider.
If a participating provider requests verification, Hotels Etc. can confirm that your spouse is an authorized user of the membership when applicable. Verification requirements may vary depending on the travel supplier, hotel, or merchant.
For the best experience, members should follow the redemption instructions provided with each travel or lifestyle offer, as individual providers may have their own identification or verification requirements.
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If I purchase the card through the company, can I then use it for private travels?
Hotels Etc. memberships purchased through your employer or organization can also be used for your personal travel. Whether you're traveling for business, leisure, family vacations, weekend getaways, or everyday travel, your Hotels Etc. membership ...
I lost my membership card, what should I do?
If you have lost your Hotels Etc. membership card, you can request a replacement quickly and easily online. Simply complete the official Hotels Etc. Lost Membership Card Request Form. After your request has been received, our team will research your ...
I lost my card. How can I get a new one?
If your Hotels Etc. membership card has been lost, you can quickly request a replacement online or by contacting our office. Simply complete the Hotels Etc. Lost Card Request Form or contact our office for assistance. Once your request has been ...
Why would I pay for a membership card and not just search online for the discount?
Hotels Etc. provides members with access to exclusive travel discounts that are intended to offer savings beyond many publicly available travel rates. While anyone can search public travel websites, Hotels Etc. members gain access to a private travel ...
How many hotel rooms is one card valid for? Can I book discounted hotels for my colleague too?
Hotels Etc. memberships can be used to book up to two hotel rooms per reservation for the member and eligible traveling companions. Membership benefits are intended for the member's personal travel. If you are booking two rooms, both reservations ...